Reference: MEPO

About Poland

Poland has become one of the most developed economies in the world, which has made it a desirable place to work abroad. It has a high percentage of people who speak English as a second language and because of the diversity there are many job opportunities for expats and multilingual people. The IT industry has found a spot in Poland’s economy, so there are many offers in this field in particular.

Click here to read more about moving to Poland.

The job

Start working for an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. They are looking for Programmatic Specialist. In this role, you’ll serve as a key technical support function within our programmatic advertising workflow, investigating PMP and Programmatic Guaranteed (PG) deal issues, validating technical configurations, and coordinating across internal teams to ensure campaigns deliver with precision.

Key responsibilities within this role:

• Investigate and troubleshoot PMP and Programmatic Guaranteed (PG) deal issues impacting
  campaign delivery or activation

• Support Ad Success teams by validating technical setup details and identifying potential blockers
  affecting deal performance through email and video call support

• Work within a Salesforce-based ticketing system to manage, track, and resolve operational requests

• Utilize internal deal investigation and diagnostic tools to analyze deal behavior, delivery issues, and
  platform discrepancies

• Coordinate with internal operational and technical teams when additional investigation or clarification
  is required

• Assist in escalations where Ad Success representatives or Client Success teams are unable to obtain
  required technical information

• Review historical deal activity, troubleshooting patterns, and operational data to identify root causes
  and support faster resolution

• Ensure accurate documentation of investigations, findings, and resolution steps within ticket
  workflows

• Support continuous improvement of troubleshooting processes and operational efficiencies

We offer

• Permanent contract

• Competitive salary

• Work from the office in Krakow

• One month initial training period

Your qualifications

💭 You are proficient in Spanish

🎓 You have 3–5 years of experience in programmatic advertising operations, ad tech support, or a
related technical role within a publisher, SSP, DSP, or ad network environment in client facing
environment. Experience working with ad quality and brand safety tools (e.g., IAS, DoubleVerify) and
understand how they interact with programmatic delivery. Next to this you have experience working in ticket-based operational environments (Salesforce preferred) with strong documentation habits

💻 You have a solid understanding of RTB auction mechanics, bid request/response cycles, and how
PMP and Programmatic Guaranteed deals are structured and executed. You have experience working with ad quality and brand safety tools (e.g., IAS, DoubleVerify) and understand how they interact with programmatic delivery

💪🏻 You have strong analytical and communication skills with the ability to translate technical findings into
clear, actionable summaries for internal stakeholders

🥇 Strong problem-solving skills with a structured and analytical approach

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answer any questions you may have.