Reference: COLI

Lisbon is a perfect destination for those who love sun and warmth. The city is known for its unique architecture, fantastic food, and vibrant city life, where you can find both cool clubs and cosy bars. If you're crazy about beautiful nature, there's plenty in store for you as well.

Click here to read more about moving to Portugal.

*You must have an EU passport to apply*

We offer

• Health Insurance & Life Insurance & Family Plan (Spouse and Children)
• Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)
• Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal card
  Performance bonuses
• Development opportunities (move to another project, team leader, quality analyst, HR department)
• Social events

The job

The main purpose of the role is to manage content on the popular online video and social media platform. It is a very detail oriented role, where concentration and maturity is of high importance. Some of your daily work will include tasks like using market specific knowledge and insights to spot and scope solutions to improve the support of user community. Furthermore, you're in charge of making professional decisions and help resolve inquiries according to defined policies and procedures, especially the data protection policy. You will also be spotting trends and patterns.

Your qualifications

💭 You speak and write German at a native level and you are fluent in English (B2).

🎓 Experience in customer support or with social media.

💻 You have a good understanding and level of computer handling skills. Ability to deal with highly sensitive content (graphic images, among others).

💪🏻 Excellent problem solving skills and creative at heart.

🥇 You are  professional and thorough.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!