Italian Customer Support for Streaming platform PT

If you are someone that you enjoy delivering world-class customer service, then this is your opportunity
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 Are you passionate about entertainment? Are you always on top of the latest series and movies? Then we have the job for you. We are in need of Italian speaking customer service advisors to join our team in Lisbon. As a customer support advisor you will be the first point of contact for our customers. 

The company engineer customer experiences on behalf of some of the world’s most progressive brands. At the office in Lisbon they have a diverse environment with people from over 15 nationalities. 

By joining the company you will get the opportunity to grow professionally in a unique startup project. They will make sure that you arrive in Lisbon in a nice way and offers you relocation, flight ticket and help you set up tax and bank account. They offer competitive salary wages (14 monthly payments per year) and you will get the opportunity to participate in get-togethers and activities with your colleagues. 

The job:

  • Assist viewers through phone and/or chat regarding different queries 
  • Provide account and application support to viewers namely with regards to software functionality 
  • Provide technical support and troubleshoot of system configurations and network settings 
  • Provide accurate and real-time responses to the viewer’s inquiries 

We are looking for:

  • Native Italian 
  • Fluency in English (B2)
  • Excellent communication skills coupled with empathy, team spirit and customer oriented 
  • Previous experience in Customer Service is highly valued 
  • Have a positive and can-do attitude  

Are you ready to take the challenge and? Send you CV and you are one step closer to join our team. 


 

 

  • Holiday - 25 Days
  • Relocation - Ask the recruiter
  • Trial Period - 3 Months
  • Start Date - Ongoing

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