About the locations

This role offers the opportunity to work from one of three exciting international destinations: Malta, Spain or North Macedonia.

Whether you prefer Mediterranean island life, sunny southern Spain or a growing international business environment in the Balkans, each location offers a unique lifestyle and international working atmosphere.

You will join a fast-growing iGaming company with a collaborative culture, modern offices and international teams.

You need valid work permission for your preferred location to apply.

The job

As a Player Insights Analyst in the iGaming sector, you will join the CRM team and help improve player engagement, retention and overall campaign performance through data-driven insights.

You will analyse customer behaviour, campaign performance and player activity to support commercial decisions and optimise CRM strategies across different markets and brands.

Working closely with CRM, Business Intelligence and Casino teams, you will help turn data into actionable business strategies.

Your daily work will include tasks like these:

• Analysing customer data to identify player trends, behaviours and engagement opportunities

• Evaluating CRM campaign performance and optimising promotional strategies

• Building models and performing statistical analysis to support business decisions

• Supporting retention strategies and customer segmentation initiatives

• Analysing game and provider performance across different regions and brands

• Creating reports and dashboards using SQL and visualisation tools such as Tableau

• Identifying gaps in player engagement and recommending improvements

• Collaborating with CRM, BI and Casino teams to improve operational performance

• Exploring databases to uncover hidden opportunities and insights

We offer

• Full-time position in Malta, Spain or North Macedonia

• Hybrid working environment with flexibility

• International and collaborative workplace culture

• Quarterly performance bonus opportunities

• Wellness and mindfulness allowance

• Learning and development opportunities

• Private health and dental insurance

• Overseas working possibilities

• Modern office facilities with social areas and events

• Additional paid time off and employee wellbeing initiatives

• Career growth opportunities within the iGaming sector

Your qualifications

💭 You have experience in a similar analytical role within the iGaming industry.

📊 You have 2–3 years of experience in commercial or business analysis.

💻 You have experience with SQL and visualisation tools such as Tableau.

🧩 You understand CRM operations, customer segmentation and retention strategies.

🎓 A degree in Marketing, Data Analytics, Business Administration, Economics, Statistics or a related field is an advantage.

💬 You have strong communication and presentation skills.

🚀 You are analytical, solution-oriented and comfortable working with large data sets.

➕ Knowledge of gamification principles is considered a plus.

If you have any questions about the position, please send an email to info@jobsqd.com. Our recruiters will be happy to assist you.