Reference: YOSO

Sofia is the vibrant capital city of Bulgaria. Living in the city can feel like a fairytale. Sofia has a rich history and culture. Even if you are not into architecture, you will be amazed by the beautiful buildings. Visit the countless churches and the mesmerizing Alexander Nevsky Cathedral. Next to all these highlights Sofia also offers a great nightlife. At night, the city really comes to life. Start your night at a bar and move to a club to dance and party all night long. You can combine life in Sofia with a valuable, and CV-boosting job!Click here to read more about moving to Bulgaria.The jobAs a Front Office Technical Agent for this telecommunications & digital services company, you will be the first point of contact for customers experiencing technical issues. Beyond solving technical questions, you also recognize and act on sales opportunities. You will handle mainly incoming calls, providing support and advice to customers on a wide range of topics related to:Fixed and mobile networksBroadband and carrier coverageTelevision and Wi-Fi connectivityYour responsibilities include assisting customers with issues such as:Troubles logging into their accountGPS signal problemsPoor Wi-Fi or TV connectionMalfunctioning remote control devicesOther common technical challengesWe offer40 hours work week: Work from Monday - FridayPerformance bonusRelocation package (including flight and initial hotel)Private health insuranceCareer development opportunities within the company (become senior agent or team leader)Paid training periodA bright and modern office in the beautiful SofiaWeekly fresh seasonal fruits in the officeYour qualifications💭 You speak and write Flemish at a native level and English at a basic level (B2)🎓 Experience in sales, commercial roles, or customer care is preferred💻 You have a good understanding and level of computer handling skills.💪🏻 You have a commercial mindset, are motivated to learn and are a structured communicator🥇 You are patient and empathetic.If you have any questions about the position, please feel free to send an email to info@jobsqd.com.