# Swedish Customer Support Agent in Crete **Company:** Job Squad **Department:** Swedish **Location:** Ed, Gothenburg, GΓ€vle, Helsingborg, MalmΓΈ, Stockholm, Uppsala, Crete Reference: TECR **About Crete: ** Chania, one of the most beautiful cities on the island, offers stunning beaches, charming old streets and a relaxed Mediterranean lifestyle. Now you have the chance to build your career here while enjoying everything Crete has to offer. ### We offer you: ✈ Paid flight ticket to Crete, Chania πŸ’³ 14 monthly salaries per year (including 2 bonus salaries) πŸ’² Bonus and commission opportunities in addition to base salary 🌍 Nordic management πŸ† Award-winning company – β€œGreat Place to Work” πŸ’» Client-specific training πŸ‘©β€πŸ’» Personal and career development opportunities within the company πŸ“ Staff activities, events, and a fantastic recreation room with gym, table tennis and TV ### We are looking for someone who: πŸ”ž Is at least 18 years old πŸ– Is fluent in Swedish (spoken and written) and has good English skills πŸ’» Has basic computer knowledge πŸ’­ Is service-minded, professional and thorough, while also responsible, goal-oriented, stress-resilient and enjoys problem solving πŸ‘œ Is flexible, available and ready to work here for at least 12 months ### About the role: πŸ“ž Customer support via incoming phone calls, emails and chat – analysing problems and solving customer cases quickly, clearly and effectively, from simple to more complex issues πŸ‘¨β€πŸ’» Upselling – in each call you will carry out a needs analysis and inform all customers about current campaigns ⏳ You will work towards set goals, assessed on call time, customer satisfaction and sales targets πŸ” During the recruitment process we carry out mandatory background checks on all candidates (we will therefore ask for your personal identification number during our first contact with you) [Apply for this position](https://jobs.jobsqd.com/jobs/6363148-swedish-customer-support-agent-in-crete/applications/new)