About Cyprus

Cyprus is a perfect destination for those who love the sun, warmth, and crystal-clear water. The island is also known for its delicious Cypriot cuisine, including the Greek inherited cuisine with moussaka and souvlaki. If you're a fan of beautiful nature, there's plenty in store for you too. Cyprus offers stunning mountains, lush valleys, and the finest caves. It's a true dream location to settle down, and due to the small size of the island, you can easily see a lot, no matter where you decide to settle down! Furthermore, you will love the lower tax rate and general low cost of living compared to Sweden.

*You need an EU passport to apply*

Click here to read more about Cyprus.

We offer

• Relocation package if you relocate from abroad (flight cost reimbursed after trial period and 2 weeks paid hotel stay)
• Company apartments available (approx. €500/month)
• Assistance with paperwork and finding accommodation
• Opportunity to work in a multicultural environment and collaborate with colleagues from across Europe

The job

As a Team Leader, you will represent the employer and be responsible for leading a team of around 15 customer service agents. Your role is to monitor the team’s performance, support them in achieving their goals, and assist them in all aspects of their work. You will hold regular one-to-one meetings and team discussions, ensure a positive atmosphere, and maintain effective internal communication.

Your daily work will include tasks like these:

• Monitoring team performance and providing feedback to help them reach their targets
• Conducting regular one-to-one sessions and team meetings
• Supporting team members with well-being and work-related issues
• Onboarding new employees and assisting with relocation and housing matters
• Planning and organising activity days for the team
• Managing recruitment tasks when required
• Liaising with internal stakeholders such as WFM, HR, other Teamleaders, and the Site Manager
• Training new colleagues and ensuring smooth integration into the team

Your qualifications

💭 You speak Swedish at a native level and are fluent in English.

🎓 You are able to proactively identify areas for improvement and have strong time management and prioritisation skills to ensure the team’s success.

💪🏻 You are confident in guiding and motivating others, and comfortable making decisions under pressure.

🥇 You are professional, organised, and committed to achieving high standards in leadership.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com.

Our recruiters are ready to help answering any question you may have!