Reference: BEQO

This is your opportunity to live in sunny Malta and work a hybrid work model. Join the iGaming industry and become part of an exceptional customer service team. Enjoy an exciting job during the day and relax with refreshing drinks and sandy beaches after work. Malta offers warm and sunny summers, as well as mild and pleasant winters. Experience cultural diversity and unlimited entertainment, including restaurants, nightclubs, festivals, beaches, and breathtaking nature.

*For this position, you must have an EU passport*

Click here to read more about moving to Malta.

We Offer

• Development opportunities
• Performance bonuses
• Great internal advancement opportunities - most of their leadership positions have been filled internally
• The opportunity of working from home in Malta
• Nice offices in Qormi
• Free transport to the office from certain areas in Malta
• 8 working hours per day, 5 days a week
• Relocation package (flight costs will be reimbursed after probation period)
• Free accommodation for the first 5 days
• Work from home when you have late shifts and weekend shifts
• Discount promotions such as gym membership, taxi, etc.
• Private health insurance (after probation period)

About the Company

The first office in Malta opened its doors in 2008, and it has various locations in different countries. In Malta, you will meet approximately 250 international colleagues from various departments. The company was founded in 2002 and has since built up a trusted customer base.

Office in Qormi, Malta

The job

As an online content moderator in the iGaming industry, you will need an eye for detail and a mature mindset. Your daily work will include tasks like these:

• Oversee and correct content on various platforms
• Review user-generated content (e.g. sales ads)
• Support the AI and bot department and learn about data-driven content
• Follow communication procedures and guidelines
• If the AI and bots have not detected content issues but user reports exist, you will step in as the human brain to make corrections

Your qualifications

💭 You speak and write Danish at a native level and you can communicate in English.

🎓 No experience required, but it is an advantage if you have experience in customer support.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with good relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!