Danish Customer Service Agent, gaming console - Larnaca
Do you speak Norwegian, do you want to live in one of the sunniest places of Europe and do you want to work for the most popular gaming console? Then contact us now and apply today!
Reference: FOCY
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Furthermore, you will love the lower tax rate and general low cost of living compared to Norway - and you will be able to add valuable experience to your CV working with gaming advertising.
Click here to read more about moving to Cyprus.
*YOU NEED A EUROPEAN PASSPORT TO APPLY*
We Offer
- Relocation package if you relocate from abroad
- Opportunity to work in a multicultural environment and collaborate with colleagues from around the world
- Full medical insurance
- Discount cards
- Get monthly performance bonuses
- Once a month: fun day (get 1 extra day off for team events)
The job
As a customer support agent your responsibilities include answering phone calls from players as well as answering e-mails, related to their console/network query’s. There will mainly occur cases concerning their gaming account, like reset passwords, payments etc.. Some knowledge of gaming consoles or gaming equipment is an advantage, but you will receive all necessary training beforehand!
Your daily work will include tasks like these:
- Resolving product and service problems by clarifying the customer's complaints, determining the cause, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Contributing to team effort by accomplishing related results as needed.
- Managing large amounts of incoming calls, emails, and chats.
- Following communication procedures, guidelines, and policies.
- Answer players' phone calls and emails related to their console/network inquiries, etc.
Your qualifications
💭 You speak and write Danish at a native level and you are fluent in English (B2).
🎓 Experience in customer support is a plus but not a must
💻 You have a basic understanding and level of computer handling skills as well as an understanding for the gaming industry. Excellent multitasking skills.
💪🏻 Excellent problem solving skills with good interpersonal relationship building skills.
🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!
- Language
- Danish
- Locations
- Multiple locations
Danish Customer Service Agent, gaming console - Larnaca
Do you speak Norwegian, do you want to live in one of the sunniest places of Europe and do you want to work for the most popular gaming console? Then contact us now and apply today!
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